The Secrets of a Killer Auto Business Plan for Success

The Secrets of a Killer Auto Business Plan for Success

歌林Kolin 定時涼風大廈扇

歌林Kolin 定時涼風大廈扇

涼夏舒適節能提升冷扇效果!

  • 分類:
    英文書財經企管企業/經濟其他企業/經濟
    追蹤
    ? 追蹤分類後,您會在第一時間收到分類新品通知。
  • 作者: Don,Funk 追蹤 ? 追蹤作者後,您會在第一時間收到作者新書通知。
  • 出版社: Ingram 追蹤 ? 追蹤出版社後,您會在第一時間收到出版社新書通知。
  • 出版日:2023/01/26

配送方式

  • 台灣
    • 國內宅配:本島、離島
    • 到店取貨:
      金石堂門市 不限金額免運費
      7-11便利商店 ok便利商店 萊爾富便利商店 全家便利商店
  • 海外
    • 國際快遞:全球
    • 港澳店取:
      ok便利商店 順豐 7-11便利商店

內容簡介

Hire one of the best and brilliant auto service consultants for only $34.99 USA. This amazing intuitive book will elevate your customer service rating, rock your sales while taking you're earning through that unlimited ceiling. This book brings a complete stuffed success tool box to empower all the front line cast members, the service manager, ops manager, board of directors and the C.E.O. This masterpiece needs to be in the hand of every cast member, which will be like adding jet fuel that will drive your business beyond your wildest dreams. This is a brilliant book that checks all the boxes that will drive double digit sales by the help of engaged consumers to educate, thus empowering the consumer so can see the value, to sell themselves and finally executes the important "Ask". This book is an ingenious read on how automotive service providers can build a consistent double digital traffic by a transformational customer service experience. This can be achieved by empowering the consumer with investment in smart tools that provide a credible neutral third party influence and validation. Secondly, the customers have to be educated about the process of diagnosis and repair in terms they are able to understand and relate to; this will make them feel a part of the process and the customers will willingly sell themselves when they know 'What's In It For Me', the consumer. Our mission statement is that we have to amaze every auto service customer 100% of the time by 100% of the cast members. Through the relentless pursuit for excellence, it was for one person, the one who pays our pay checks. This spectacular book discusses the three major KPIs that drive traffic and sales for the service center, while taking the business from the level of being good to great and from great to epic. Under my leadership, with this master plan, we were able to generate $2.55 million in new sales, including labor parts, tires and batteries, in 13-months period, while adding 2011 new wheel alignments sales. This is ROI book, while using the Disney like philology creating a customer service experience that is so solid that it drives constant double-digit growth; thus, becoming a firewall that flourishes regardless of recessions and pandemics. It aims to empower the cast members and help them move forward in delivering a Disney-like customer service experience that wows the guest, leaving them ecstatic; thus, resulting in repeat business. The goal is to bring back the focus to customer service and thus taking it to heights, never imagine from impossible to possible! This amazing book checks all the boxes in a magical and outstanding way, it's about how to engage, educate and empower the consumer. This is a phenomenal and killer playbook that will help all service providers deliver an ethical approach by educating and empowering the consumer. Oh yes, you will see where we added some additional pixie dust! It's about celebrating your $uccess!

詳細資料

詳細資料

    • 語言
    • 英文
    • 裝訂
    • 紙本平裝
    • ISBN
    • 9781913969745
    • 分級
    • 普通級
    • 頁數
    • 0
    • 商品規格
    • 出版地
    • 美國
    • 適讀年齡
    • 全齡適讀
    • 注音
    • 級別

商品評價

訂購/退換貨須知

加入金石堂 LINE 官方帳號『完成綁定』,隨時掌握出貨動態:

加入金石堂LINE官方帳號『完成綁定』,隨時掌握出貨動態
金石堂LINE官方帳號綁定教學

商品運送說明:

  • 本公司所提供的產品配送區域範圍目前僅限台灣本島。注意!收件地址請勿為郵政信箱。
  • 商品將由廠商透過貨運或是郵局寄送。消費者訂購之商品若無法送達,經電話或 E-mail無法聯繫逾三天者,本公司將取消該筆訂單,並且全額退款。
  • 當廠商出貨後,您會收到E-mail出貨通知,您也可透過【訂單查詢】確認出貨情況。
  • 產品顏色可能會因網頁呈現與拍攝關係產生色差,圖片僅供參考,商品依實際供貨樣式為準。
  • 如果是大型商品(如:傢俱、床墊、家電、運動器材等)及需安裝商品,請依商品頁面說明為主。訂單完成收款確認後,出貨廠商將會和您聯繫確認相關配送等細節。
  • 偏遠地區、樓層費及其它加價費用,皆由廠商於約定配送時一併告知,廠商將保留出貨與否的權利。

提醒您!!
金石堂及銀行均不會請您操作ATM! 如接獲電話要求您前往ATM提款機,請不要聽從指示,以免受騙上當!

退換貨須知:

**提醒您,鑑賞期不等於試用期,退回商品須為全新狀態**

  • 依據「消費者保護法」第19條及行政院消費者保護處公告之「通訊交易解除權合理例外情事適用準則」,以下商品購買後,除商品本身有瑕疵外,將不提供7天的猶豫期:
    1. 易於腐敗、保存期限較短或解約時即將逾期。(如:生鮮食品)
    2. 依消費者要求所為之客製化給付。(客製化商品)
    3. 報紙、期刊或雜誌。(含MOOK、外文雜誌)
    4. 經消費者拆封之影音商品或電腦軟體。
    5. 非以有形媒介提供之數位內容或一經提供即為完成之線上服務,經消費者事先同意始提供。(如:電子書、電子雜誌、下載版軟體、虛擬商品…等)
    6. 已拆封之個人衛生用品。(如:內衣褲、刮鬍刀、除毛刀…等)
  • 若非上列種類商品,均享有到貨7天的猶豫期(含例假日)。
  • 辦理退換貨時,商品(組合商品恕無法接受單獨退貨)必須是您收到商品時的原始狀態(包含商品本體、配件、贈品、保證書、所有附隨資料文件及原廠內外包裝…等),請勿直接使用原廠包裝寄送,或於原廠包裝上黏貼紙張或書寫文字。
  • 退回商品若無法回復原狀,將請您負擔回復原狀所需費用,嚴重時將影響您的退貨權益。
金石堂門市 全家便利商店 ok便利商店 萊爾富便利商店 7-11便利商店
World wide